Top Ten Consumer Complaints

This year the Federal Trade Commission released a report of the top ten consumer complaints the agency received in 2010. Identity theft continued to top the list, at 19% of the over one million complaints. 

The top ten complaints were:

1. Identity theft
2. Debt collection
3. Internet services
4. Prizes, sweepstakes, and lotteries
5. Shop-at-home and catalog sales
6. Imposter scams
7. Internet auctions
8. Foreign money/counterfeit check scams
9. Telephone and mobile services
10. Credit cards

After seeing this report, we took a fresh look at the resources linked our related legal topic pages. Take a look!

• Checks: banking law
• Credit / Debt
• Debt collection
• Direct marketing
• Gaming / Gambling
• Identity theft
• Internet crime
  
• Internet shopping
• Junk mail, e-mail, fax, spam
• Privacy law
• Sweepstakes
• Telemarketing

For general consumer information including important contacts, see our Consumer complaints and Consumer protection pages. Have a question? Ask a librarian!